Shipping policy

At Divine देवी, every piece is crafted and packed with care to ensure it reaches you safely and beautifully ✨.

1. Order Processing:

All orders are processed within 1–3 business days.
(Orders placed on weekends or holidays will be processed the next working day.)

2. Shipping Time:

Once dispatched, delivery usually takes:

* 5–7 business days across India
* Delivery times may vary depending on your location

3. Shipping Charges:

* Shop with ease—shipping is on us.

(Sales tax has already been applied to the price of the goods as displayed on the website)

4. Order Tracking:

Once your order is shipped, you will receive a tracking link via SMS/email so you can follow your package in real time.

5. Delays:

While we do our best to deliver on time, delays may occur due to:

* High order volumes
* Courier issues
* Unforeseen circumstances
* Natural calamity 

We appreciate your patience and understanding 🤍

6.  Incorrect Address:

Please ensure your shipping details are accurate.
Divine देवी is not responsible for orders delivered to incorrect addresses provided at checkout.

(For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.)

7.  Undelivered Orders:

If an order is returned to us due to failed delivery attempts, customers may need to pay re-shipping charges.

8. Cancellation:

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our “ Refund & Exchange Policy”.

9. Delivery Time Exceeded:

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

✨ Have questions?

Reach out to us at [support@divinedevi.in] — we’re always happy to help.

By placing an order through this website, you agree to the terms mentioned above. These terms are provided to ensure mutual understanding and protect both parties, setting clear expectations for our service.

-Divine देवी